Shipping & Payment

Shipping

We will process your order as soon as it is received, and if payment is made in advance, your goods will be dispatched immediately once your payment has been cleared. This procedure takes between one and four days.

For rapid delivery, simply settle your invoice or pay via Amazon or PayPal. 

Standard Shipping 

  • 3,90 € - Germany
    From 70,00 €
    purchase value no shipping costs.
    - via DHL (1-2 days)

  • 12 € - Europe 1
    From 100,00 €
    purchase value no shipping costs.
    (Belgium, Bulgaria, Denmark, Estonia, Faroe Islands, Finland, France, Greece, Greenland, Netherlands, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Poland, Portugal (including Madeira and the Azores) Romania, San Marino, Sweden, Slovakia, Slovenia, Spain (including Balearic Islands, Canary Islands), Czech Republic, Austria, Hungary, Cyprus)
    - via DHL (3-4 days, dependent upon the destination)

  • 30 € - Europe 2
    (Bosnia and Herzegovina, Georgia, Gibraltar, Iceland, Kazakhstan, Croatia, Macedonia, Moldova, Montenegro, Russian Federation, Serbia, Turkey, Ukraine, Belarus)
    - via DHL (3-4 days, dependent upon the destination)

  • 40 € - Europe 3
    (Andorra, Great Britain, Liechtenstein, Norway, Switzerland, Vatican City)
    - via DHL (3-4 days, dependent upon the destination)

  • 60 € - Worldwide
    (Egypt, Albania, Algeria, Argentina, Armenia, Azerbaijan, Australia, Bahrain, Brazil, Chile, China, Hong Kong, India, Indonesia, Iraq, Iran, Israel, Japan, Jordan, Canada, Qatar, Colombia, Kuwait, Lebanon, Libya, Malaysia, Morocco, Mexico, New Zealand, North Korea, Oman, Pakistan, Peru, Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Syria, Taiwan, Thailand, Tunisia, Venezuela, United Arab Emirates, United States)
    - via DHL

Goods are insured and dispatched within two days of receipt of your order. Postal deliveries take around 1 – 2 days – allow around 3 - 4 days for EU deliveries.

If you wish to return goods within the statutory cancellation period, please send them at your own expense. More information can be found here.

If you receive goods which have been damaged in transit, please contact us immediately and we will replace any damaged items free of charge.

Deliveries outside the European Union may be subject to VAT and import taxes imposed by the relevant customs authority. We regret we cannot offer any advice about customs and import duties. 

If the delivery address supplied with your order proves incorrect and our shipping service provider is unable to fulfil the delivery, we will be charged for the return of the consignment. We can, of course, re-dispatch the order to the correct delivery address, but we reserve the right to charge for additional shipping costs. If you do not contact us within 8 working days, the order will be cancelled.

Payment Options

Prepayment

You pay the total amount in advance by transfer. When the payment has been transferred, you will receive an email containing detailed information about your order.

PayPal

We offer the following payment methods via PayPal: invoice, direct debit, credit card and, of course, PayPal itself. No PayPal account is necessary for payment by invoice, direct debit or credit card.

PayPal Plus - Credit Card

After selecting 'PayPal Plus' and 'credit card' you will be redirected to PayPal's website. There you can save the information pertaining to your credit card, from which the total on the invoice is paid out. We accept VISA-Card, Mastercard and American Express. You don't need to have a PayPal account for this service.

PayPal Plus - Direct Debit

After selecting 'PayPal Plus' and 'direct debit' you will be redirected to PayPal's website. There you can save the information pertaining to your bank account, from which the total on the invoice is paid out. You don't need to have a PayPal account for this service.

PayPal Plus - Invoice

You pay the total shown on the invoice within 30 days of the purchase date via PayPal. You don't need to have a PayPal account for this service.

Amazon Payment

Do your shopping quickly and easily using the information in your Amazon customer account. You can make a payment securely without having to re-enter your shipping and payment details. Your payment will be covered by Amazon's A-Z shopping guarantee.

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